UnitingCare Mental Health

Uniting Care Mental Health is now one of the largest providers of support to people living with mental illness in metropolitan Sydney.

Karen Burns

Our programs include:

  • Supported Accommodation
  • Parramatta Leisure Club
  • HASI 2
  • HASI 3B
  • HASI 4A
  • HASI in the Home
  • Families and Carers
  • Personal Helpers & Mentors Program
  • Lifeline Western Sydney
  • Day to Day Living
  • headspace Mt Druitt

Supported Accommodation
Parramatta Mission's mental health supported accommodation provides medium to long term supported accommodation. This service plays an important psychosocial rehabilitation service for people living with major mental illness. The active health promotion and encouragement of illness self-management assists consumers to live in the community, and as part of the community, with adequate support to minimise debilitating episodes in their lives.

Parramatta Leisure Club
Parramatta Leisure Club provides leisure opportunities for people in the community living with major illness, and particularly for those whose illness precludes them from engaging in employment. It is a "drop in" centre located in the Parramatta CBD which clients can access on weekdays and provides a variety of onsite and offsite leisure opportunities including visits to places of interest, organised sports and craft events.

HASI stands for Housing and Support Initiative, and it is a groundbreaking new partnership between Parramatta Mission, NSW Department of Health and the NSW Department of Housing. This program provides much needed, appropriately supported housing for clients with a diagnosed mental illness. The aim is to maximise each individual's quality of life and to help them live independently but not in isolation.

Family and Carers
Aims of the program:
  • To improve carers coping, knowledge and management skills
  • To enhance carer well being, resilience and relationships
  • To improve professional and service responsiveness to the needs and circumstances of carers
  • To enhance relationships between carers and mental health services
  • To improve consumer outcomes through supporting families and carers

This will be achieved through two program streams.

Education and training programs:

  • A program based on Ken Alexander's 14 Principles of Coping
  • 8 Stages of Healing by Julie Tallard Johnson
  • Seasons for Growth
  • Skills training sessions on specific issues such as Drug and Alcohol, future care planning etc.

Individual support program:

  • Support and counselling for personal or financial problems
  • Individual and systemic advocacy
  • Support of carer groups
  • Follow-up after training programs

This program is currently in planning and development. More information regarding specific programs will be available soon.

Please click here to download the Scoping Document for Western Sydney prepared as an initiative of the Family and Carer Mental Health Program at UnitingCare Mental Health.

Please click here to download the Scoping Document for Northern Sydney and Central Coast prepared as an initiative for the Family and Carer Mental Health Program at UnitingCare Mental Health.

See our training calendar here.
For further information contact fcmhinfo@ucmh.org.au  

Personal Helpers and Mentors Program

The Personal Helpers and Mentors Program is one of the key initiatives of the Australian Government's mental health reform package announced in the 2006 Federal Budget, and is also part of Australian Government's contribution to the COAG National Plan on Mental Health.

A key element of the Personal Helpers and Mentors Program is its emphasis on community support and social connection as an integral component of recovery. The Personal Helpers and Mentors Program will assist people aged 16 years and over whose ability to manage their daily activities and to live independently in the community is severely impacted as a result of a severe mental illness.

Participants will be offered a clinician as part of the program and will be helped to connect to appropriate medical and health supports for assessment and treatment.

Participants in the Personal Helpers and Mentors Program will require a functional assessment. This assessment will determine an individual's level of functioning in managing their daily activities and living independently in the community.

This assessment process is intended to assist both the Personal Helper and Mentor and the participant to develop an Individual Recovery Plan. This Recovery Plan will be regularly reviewed by the service provider and the participant to see if there has been a positive change in the participant's level of functioning and progress in their recovery journey.

Day to Day Living in the Community
The Day today Living in the Community Program aims to assist people with severe and persistent mental illness to improve their quality of life and live successfully at an optimal level of independence in the community. The program is directed at individuals who experience social isolation and hopes to increase their community connectedness by participation in social, recreational and educational activities on a weekly or monthly basis. Clients are to be referred to this service via community based mental health support agencies.

For further information, please call 9806 1833, 9806 1830 or 0417 211 493.

headspace Mt Druitt
is Australia's National Youth Mental Health Foundation. The headspace mission is to deliver improvements in the mental health, social wellbeing and economic participation of young Australianís aged 12-25. To this end, headspace aims to be the focal point for youth mental health issues across Western Sydney. This includes integration of services for young people who may be experiencing mental health and/or drug and alcohol issues and the latest information about these important health issues for young people.

The Mt Druitt Headspace is a consortium of:

  • Uniting Care Mental Health
  • Blacktown Youth Services Association
  • Sydney West Area Mental Health Service
  • WentWest Division of General Practice
  • Blacktown City Council
  • Sydney West Area Drug and Alcohol Services
  • Western Sydney Institute of TAFE, Narimba Campus, Community Services

UnitingCare Mental Health is a division of

Lifeline Western Sydney

Lifeline Telephone Counselling
Lifeline Western Sydney provides a 24hour 7day telephone counselling, support and referral service to people in crisis, at the actual time of their need. By calling 13 11 14 for the cost of a local call, (with the exception of mobiles and some phone plans), callers can connect to an empathic and caring volunteer, trained to listen non-judgementally and to provide appropriate referrals.

Lifeline Education & Training
The Lifeline Western Sydney Education and Training Department aims to increase knowledge and skills associated with counselling, communication, mental health and suicide risk. Lifeline Western Sydney provides courses such as the Volunteer Telephone Counsellors Course, Mental Health First Aid and the Applied Suicide Intervention Training (ASIST) workshop. For further information on customised programs and training please email training@ucmh.org.au or phone 02 9689 2860

Lifeline General Counselling
The general counselling service is available to anyone over the age of sixteen, who has a need for counselling with tertiary trained staff. Clients may seek assistance with relationship issues, anxiety and depression, and many other issues. Clients can be individuals with or without a diagnosed mental illness, or families or couples who are experiencing difficulties. The service operates with a sliding scale of payment, making it affordable to all. Peri natal depression counselling is also available.  A referral is required from your GP for this service.  Please call on 9891 6212 for an appointment.

Problem Gambling Treatment Service
The Problem Gambling Treatment Service provides help for anyone affected by problem gambling, including the partners and families of gamblers. It is a free and confidential service funded by the NSW Responsible Gambling Fund. Interpreters can be arranged for other languages if needed. Business hours and after hour appointments are available. Outreach counselling services are also available at Castle Hill. Please call on 9891 6212 for an appointment.

Financial Counselling Service
The Financial Counselling Service assists clients who are experiencing difficulties through debts incurred. This can include improving financial literacy, budgeting assistance and negotiations with debtors. The Financial Counselling services are funded by the Responsible Gambling Fund, Office of Fair Trading and Department of Families, Housing, Community Services and Indigenous Affairs. There are also outreach services provided at Castle Hill and Rouse Hill. Please call on 9891 6212 for an appointment.

For more information about Lifeline, click on the Lifeline Western Sydney tab

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