|Parramatta Mission is now one of the largest providers of support to the homeless and those facing crisis in Sydney's West and Hills District.
Our programs include:
- Meals Plus
- Family Services
- Women's Services
- Youth Services
- Men's Services
- Community Visitors Scheme
Over the past 15 years our Meals Plus service has evolved to become the primary entry point for the homeless, and those at risk of homelessness, within the Parramatta CBD enabling them to access a range of services provided by Parramatta Mission and its partners.
Meals Plus operates 5 days per week providing breakfast and lunch as well as services to clients including medical, legal, chiropractic, optometry and podiatry clinics. Centrelink provides an outreach service to clients two days per week. Access to financial counselling is also available.
55,000 meals will be served from Meals Plus during the next 12 months.
For more information on Meals Plus, please contact Michael Wright -
Parramatta Mission is one of the community partners in the
Cumberland/Prospect LGA Brighter Futures program. With Wesley Mission being the
lead agency. We work very closely in partnership delivering services to families
who have been identified as having additional support needs in the family home.
Some of these issues include domestic violence, health, and or are new arrivals
to Australia and have no family or social supports. Referrals to the program
come directly through the DOCS Helpline and non-government agencies can also do
a community referral. Our case then contact the families via telephone, home
visit or mail. Once the family accepts the offer to participate in the program
they are then worked very closely with over a 2 year period. The Brighter
Futures program in the Cumberland/Prospect LGA now has the capacity to work with
90 + families and Parramatta Mission is very excited to be a part of this
program. Parramatta Missions case managers have a capacity to work with 20
The Thelma Brown Cottage Refuge provides accommodation for women and their
children who are often fleeing from family violence. For many of the children at
the refuge, this program provides vital early intervention, giving them and
their mothers the support and skills they need for their lives to develop
normally and preventing them from falling into patterns of living which result
in youth homelessness.
Kellys Cottages provides medium term supported accommodation to single women
who would like to build on their existing knowledge and skills to assist in
their transition to independent housing. Kellys Cottages is run in conjunction
with the Single Womens Project which aims to break the cycle of homelessness
through making education and training more accessible to women in Western
For more information on our Womens Services, please contact Nicky Zaouk -
Parrahouse provides crisis x. Staff of Parrahouse can help homeless teenagers
assess their situation and reconnect them with their parental home if it is
appropriate or help them find long term alternatives if they are at risk.
Residents of Parrahouse are also assisted to access support for the many issues
they may have including drug and alcohol and mental health issues.
Referrals can be made on 9633 5429 24 hours per day seven days per week.
Parrahouse does not operate a waiting list; however support to find alternate
accommodation when Parrahouse is unable to accommodate a young person can be
offered by staff if required.
Koompartoo Mays Hill is a Transitional housing service for young people, aged
17-24, for up to two years. The majority of the residents of this program are
exiting from higher level support services and many have never lived
independently before. Young people who reside in this program are assisted to
gain the skills to successfully maintain a lease in the private rental market.
Residents are also given assistance in job seeking, obtaining and maintaining
educational placement and life skills.
Residents of this program hold a standard tenancy agreement and are responsible
for paying rent, personal costs including food and utilities costs. Entry to
this program takes up to 2 weeks when a vacancy is available. Referrals can be
made on 9635 0792 and 9897 5841. Young people are welcome to place themselves on a waiting
list when there are no vacancies.
For more information on Youth Services, please contact Nicky Zaouk -
Hope Hostel provides crisis accommodation for homeless men over the age of 18 as well as having support groups, counselling and case management available.
For more information on our Men's Services please contact Michael Wright -
Community Visitors Scheme
The Community Visitors Scheme offers residents in local nursing homes, who may not have regular contact with family or friends, the opportunity of receiving visits from volunteers on a regular basis.
The scheme is funded by the Federal Government, and administered by various churches around the country. Parramatta Mission is responsible for providing visitors to residents in the Parramatta Aged Care Facility. We are currently funded for 15 visitors and it is pleasing to note that we have our full complement at the moment.
Visitors range from all walks of life and are aged from 18 up to people in their 70's. They commit to visiting a specific resident twice per month. The whole idea is that they befriend a person who is isolated by the fact that they have no friends or relatives nearby who can visit them. They often take small gifts for their resident, such as magazines, soaps, lollies etc. but this is not important. The important thing is that they become a friend to the resident who really looks forward to their visit and that they visit regularly.
One resident, Joan*, really looks forward to the visit by her visitor. Whenever any of the members of the visiting team appear, Joan asks, "Is my lady coming today?" She really loves her visitor, who does more than her share of visiting and actually visits every week, however, it is not a requirement to visit so often, but the visitor really enjoys her visits also, and gets a great deal of satisfaction out of visiting and providing friendship to someone who, otherwise, would be quite lonely.
* name of resident changed for privacy reasons